├── 01 Setting the Scene
│ ├── 001 Why take this course.mp4
│ ├── 002 Welcome.mp4
│ ├── 003 Course Objectives.mp4
│ ├── 004 Student Workbook and Download Pack.html
│ ├── 005 Whats new in this course.mp4
│ ├── 006 Resources.mp4
│ ├── 007 The business benefits of user experience.mp4
│ ├── 008 What is Usability Product evaluation activity.mp4
│ ├── 009 Can openers - Demonstration.mp4
│ ├── 010 Can openers - User Research.mp4
│ ├── 011 Can openers - Debrief.mp4
│ ├── 012 The 6 Rules of Usability.mp4
│ ├── 013 ISO 9241 - A standard for usability.mp4
│ ├── 014 The Course Roadmap.mp4
│ └── 015 Guiding Principles Quiz.html
├── 02 Going where the action is Understanding users in context
│ ├── 001 How usability depends on the context of use.mp4
│ ├── 002 What is a browser.mp4
│ ├── 003 What do users want.mp4
│ ├── 004 An introduction to contextual inquiry.mp4
│ ├── 005 The Remote Control - Activity.mp4
│ ├── 006 The Remote Control - Debrief.mp4
│ ├── 007 Practical field visits, step 1 - Users.mp4
│ ├── 008 Practical field visits, step 2 - Focus.mp4
│ ├── 009 Practical field visits, step 3 - Recording.mp4
│ ├── 010 Practical field visits, step 4 - Notetaking.mp4
│ ├── 011 Practical field visits, step 5 - Affinity Diagramming and User Story Mapping.mp4
│ ├── 012 Presenting results as empathy maps and storyboards.mp4
│ ├── 013 Guerrilla techniques for user research.mp4
│ ├── 014 Three myths about field visits.mp4
│ └── 015 User research Quiz.html
├── 03 How to get niche quick
│ ├── 001 Why the average user doesnt exist.mp4
│ ├── 002 Introduction to Personas.mp4
│ ├── 003 Walkthrough of a persona case study.mp4
│ ├── 004 Walkthrough of a persona case, continued.mp4
│ ├── 005 The benefits of personas.mp4
│ ├── 006 The pitfalls of personas.mp4
│ ├── 007 Publicising your personas.mp4
│ ├── 008 The 7-step persona checklist.mp4
│ └── 009 Illustrating the context of use Quiz.html
├── 04 UX Design Activities - Build your UX Portfolio
│ ├── 001 Introduction to the Design Activities.mp4
│ ├── 002 Find My Pet.mp4
│ ├── 003 Citizen Journalist.mp4
│ ├── 004 Digital Postcard.mp4
│ ├── 005 Gift Giver.mp4
│ ├── 006 Tomorrows Shopping Cart.mp4
│ ├── 007 Design activity research briefing.mp4
│ ├── 008 Persona Groups Briefing.mp4
│ ├── 009 Persona Creation Briefing.mp4
│ └── 010 Student work examples - Personas.pdf
├── 05 What can a London bus teach us about usability
│ ├── 001 Red Routes, or why featuritis doesnt work.mp4
│ ├── 002 The What and Why of Red Routes.mp4
│ ├── 003 The Flexibility - Usability Trade off.mp4
│ ├── 004 Prioritising red routes.mp4
│ ├── 005 Red Routes Quick Activity.mp4
│ ├── 006 How to build bulletproof user stories for agile.mp4
│ ├── 007 Testing a user story.mp4
│ └── 008 Red routes and user stories Quiz.html
├── 06 Beyond easy to use Measuring the user experience
│ ├── 001 Introduction to Lean UX.mp4
│ ├── 002 Problem and Solution Hypothesis Testing.mp4
│ ├── 003 Defining and measuring usability.mp4
│ ├── 004 Measuring Effectiveness.mp4
│ ├── 005 Measuring Efficiency.mp4
│ ├── 006 Measuring Satisfaction.mp4
│ ├── 007 The Usability Dashboard.mp4
│ └── 008 Measuring usability Quiz.html
├── 07 Site structure and navigation Finding is the new doing
│ ├── 001 Introduction - The Elements of User Experience.mp4
│ ├── 002 Introduction to information architecture.mp4
│ ├── 003 LATCH - The 5 Hat Racks for organising information.mp4
│ ├── 004 LATCH - Case Study using BBC iPlayer.mp4
│ ├── 005 Introduction to card sorting.mp4
│ ├── 006 Demonstration of an online card sort.mp4
│ ├── 007 Card sorting data analysis.mp4
│ ├── 008 Card sorting analysis example.mp4
│ ├── 009 Semantic matches and faceted navigation.mp4
│ ├── 010 Trigger words.mp4
│ └── 011 Information Architecture Quiz.html
├── 08 Interaction design Simple rules for designing simple screens
│ ├── 001 Mental models, conceptual models, affordances and signifiers.mp4
│ ├── 002 Some examples of mental models.mp4
│ ├── 003 Skeuomorphic versus Flat design.mp4
│ ├── 004 User interface design patterns and consistency.mp4
│ ├── 005 Progressive disclosure.mp4
│ ├── 006 Choosing the correct user interface control.mp4
│ ├── 007 Checkboxes, radio buttons and Fitts Law.mp4
│ ├── 008 The Drop Down Menu - The UI control of last resort.mp4
│ ├── 009 Expectations about web page layout.mp4
│ ├── 010 Interaction Design Quiz.html
│ ├── 011 The Aesthetic Usability Effect and the Contrast Principle.mp4
│ ├── 012 The Alignment Principle.mp4
│ ├── 013 The Principles of Repetition and Proximity.mp4
│ ├── 014 Form redesign - Alignment.mp4
│ ├── 015 Bluffers Guide to Eye Tracking.mp4
│ ├── 016 Form redesign - Labels.mp4
│ ├── 017 Form redesign - The Question Protocol.mp4
│ ├── 018 Form redesign - Trigger words and finishing touches.mp4
│ ├── 019 Visual Design Quiz.html
│ ├── 020 Introduction to paper prototyping.mp4
│ ├── 021 Examples of paper prototypes.mp4
│ ├── 022 A paper prototype in action.mp4
│ ├── 023 Getting the design right and getting the right design.mp4
│ ├── 024 Paper prototypings strengths and weaknesses.mp4
│ ├── 025 Whats in a paper prototyping kit.mp4
│ ├── 026 Overview of electronic prototyping tools.mp4
│ ├── 027 Prototyping activity - Briefing.mp4
│ └── 028 User Interface Prototyping Quiz.html
├── 09 And I have the data to prove it How to assess usability
│ ├── 001 The 2 types of usability evaluation.mp4
│ ├── 002 Formative and Summative Usability Testing.mp4
│ ├── 003 Why 5 users is usually enough for a usability test.mp4
│ ├── 004 In-person and remote usability testing.mp4
│ ├── 005 Welcoming the participant and giving instructions.mp4
│ ├── 006 Getting participants to think aloud.mp4
│ ├── 007 Creating good usability test scenarios.mp4
│ ├── 008 Keeping a poker face and reminding participants to think aloud.mp4
│ ├── 009 Roles in a usability test - moderator, computer and observer.mp4
│ ├── 010 Observations and interpretations.mp4
│ ├── 011 Prioritising usability problems.mp4
│ ├── 012 Jakob Nielsens Usability Heuristics.mp4
│ ├── 013 Visibility of system status.mp4
│ ├── 014 Match between system and the real world.mp4
│ ├── 015 User control and freedom.mp4
│ ├── 016 Consistency and standards.mp4
│ ├── 017 Help users recognise, diagnose and recover from errors.mp4
│ ├── 018 Error prevention.mp4
│ ├── 019 Recognition rather than recall.mp4
│ ├── 020 Flexibility and efficiency of use.mp4
│ ├── 021 Aesthetic and minimalist design.mp4
│ ├── 022 Help and documentation.mp4
│ ├── 023 Why you need more than one reviewer.mp4
│ ├── 024 Web Accessibility Guidelines.mp4
│ └── 025 Usability Evaluation Quiz.html
├── 10 What next Putting your knowledge into practice
│ ├── 001 How to convince your manager that UX matters.mp4
│ ├── 002 Getting users for your first user research activity.mp4
│ ├── 003 Building your UX career within your organisation.mp4
│ ├── 004 Creating a UX Portfolio.mp4
│ ├── 005 Putting your knowledge into practice.mp4
│ └── 006 Please give me your feedback on the course.html
├── 11 BCS Foundation Certificate in User Experience
│ ├── 001 BCS Foundation Certificate in User Experience Sample Paper.pdf
│ └── 002 BCS Foundation Certificate in User Experience Answers.pdf
└── 12 Bonus videos and downloads
├── 001 Bonus lecture Persona analysis with multiple behavioural dimensions.mp4
├── 002 Bonus download The Fable of the User Centred Designer.pdf
├── 003 Bonus lecture QA, August 2014.mp4
└── 004 Bonus lecture QA, February 2014.mp4